Frequently asked questions

Can't make the new date?

If you are no longer available to attend the new event date on 11 October 2020 an optional registration refund is available if you registered before the 18th August 2020 and you notify us before midday on Wednesday 26 August 2020.
Registrations cannot be transferred to another person.

How many people can I have in my team?

As many or as few as you like. Every participant needs to be aged 15 years and over on the day of the event.

How much does it cost to register?

Super Early Stepper $29 from 10th July - 12th July at midnight
Early Stepper $39 from 13th July - 23rd July at midnight
Standard Stepper $49 from 24th July - 5th October midnight
Late Stepper $150 from 6th October - 11th October 

I don't have a team. Can I participate on my own?

Of course you can! When you register there is an option to create a team if you want to.

What is my/our fundraising goal?

Your fundraising goal is automatically set at $300 but don't let that stop you! Go for it with your fundraising and get in touch on 0800 15 15 10 if you need any further help.

Do I need to be really fit to do this?

No, but we do encourage some training leading up to the event. Make sure you incorporate stair climbing into your training – even a couple of flights can be repeated over and over. Steep hills, sand dunes, your local car park or tall buildings in your community are good places to train. Remember, this is a non-competitive event, you can do as much or as little of the course as you feel like.

What time should I arrive?

Registration opens at 8am, with the opening ceremony starting at 8.45am.

Is My Step Up Challenge a timed event/race?

My Step Up Challenge is personal to you, it is not a race, won't be timed and there are no prizes for being the fastest person.

What is a wave time?

A wave time is a designated start time occurring every 10 - 15 minutes.

What happens if it rains?

Forsyth Barr Stadium: My Step Up Challenge Dunedin will go ahead rain or shine, barring any weather conditions that would put the safety of the participants at risk. In the event of bad weather, modifications to the route may be made to ensure everyone's safety.

What if I can’t finish the course?

No problem, just head to the nearest course marshal who will arrange for you to safely exit the course.

How long will it take?

Someone with a reasonable fitness level should take approximately 60 minutes without breaks, but we will be cheering you along the whole time!

Will there be medical/first aid staff on hand?

Yes, we will have qualified medical assistance on site.

Is the stair count the total amount of stairs counting up and down?

The stair count is the total number of stairs and steps it takes to complete the course, going up and down aisles, getting to and from each stand, and steps on the field.

Is this event suitable for people with accessibility requirements?

Because of the nature of the event, it may not be suitable for all people.

Can I transfer my registration to another person?

Registrations cannot be refunded or transferred to another person.

Will I be photographed on the course?

We will have both video and photographer present on the day. Images will be used for promotional purposes only and posted on the LBC Facebook page a few days after the event for participants to enjoy.


Why isn’t my donation showing?

If you donated via the website using a credit card and your donation isn't showing, please let us know. If you or a sponsor donated via direct credit, the donation will appear on the site once we have received it into our bank account, which will take a few days to process.

Can people donate from outside of New Zealand?

Yes, we can accept donations from all over the world. Our website is set up to accept international payments, donors just need to follow the donation steps.

Where does the money go?

LBC receives no government funding. the money raised pays for our core services (outcomes) such as patient support, research, information and advocacy. We are supported by voluntary donations such as yours, of which we are most appreciative.

Across all of our activities, Leukaemia & Blood Cancer New Zealand has a cost ratio of 75% spent on outcomes, 15% spent on fundraising and 10% spent on administration. This means that 75 cents of every dollar spent is applied towards improving outcomes for patients and families across New Zealand impacted by a blood cancer diagnosis.

*Please note: The above figures include our administration of the New Zealand Bone Marrow Donor Registry, a division of LBC which receives District Health Board funding to secure donors for patients requiring a bone marrow transplant.


How do I pay the cash donations I’ve collected?

You can pay your cash donations using your credit card which will go straight on your fundraising page. You can also deposit your cash and cheque donations at any branch of the Bank of New Zealand (BNZ). Please include your name on the bank deposit and email us the amount and the link to your fundraising page, and we will load the funds against your page once funds are received,

Our bank account details:
Account number: 02-0256-0141907-06
Reference: Name of individual or group and banking reference number.